Primary Responsibilities Collaborates with Designers, Developers, Content Specialists, Subject Matter Experts, Technology and Line of Business partners to influence product development Develops guidelines for architects, designers and developers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG) Provides accessibility expert guidance to UX Design, UX Content, UX Engineers and Technology developers Supports Procurement by participating in third party tool reviews to assess Americans with Disabilities Act (ADA) Compliance and identify potential issues onboarding new tools Engages in quality audits and assist with remediation roadmaps where necessary Conducts accessibility testing for enterprise digital using manual and automated methods for desktop and mobile applications Uses assistive technologies to evaluate digital properties Assesses level of conformity to WCAG standards and assign a severity level of issues that are uncovered Manages and prioritizes critical ADA defects Troubleshoots accessibility issues and provide the necessary HTML, CSS and JavaScript changes for remediation as needed Communicates findings and recommendations in a variety or mediums (video, screen cast, confluence) Reviews and approve accessibility JIRA tickets in SAFE Provides project-based team training for ADA awareness, implementing solutions and to ultimately foster innovation through accessibility May train internal Accessibility Analysts in order to standardize methodologies, systems and processes This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor's degree in design, computer science, information sciences, psychology, human factors, HCI, or related field Six (6) years experience performing accessibility testing Experience testing native Mobile Apps for Accessibility Experience using ADA tools JAWS, NVDA, iOS VoiceOver, Android Talkback, WAVE, AXE Experience with ARIA markup, knowledge of JavaScript, semantic HTML In depth knowledge of ADA standards (WCAG) Skills and Competencies Ability to evaluate improvement opportunities through continuous monitoring Ability to work within Agile/Scrum/SAFe development methodologies Demonstrated ability to work as part of a collaborative team to listen effectively, to respect others' perspectives and contributions, and to offer and accept feedback openly Experience creating influential relationships with cross-functional teams including development and product management within and across product groups Strong written, presentation and verbal communication skills
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