Job Description

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The Business Relationship Director - Hospitality is a senior consultative field sales position within Spectrum Business. Individuals in this position are responsible for voice, data, managed services, and video network infrastructure sales within the national vertical sales segment focused on major brand hospitality customers.

Responsibilities

• Develop and implement sales account plans for assigned portfolios, including clearly defined strategies that maximize revenue opportunities.
• Build executive relationships in the named hospitality brands to develop credibility, brand recognition, and sales success nationally in concert with the local Spectrum sales teams.
• Work with the named hospitality brands and internal organizations to acquire qualified/preferred vendor status.
• Work with the named hospitality brands and internal organizations to negotiate and complete MSAs.
• Lead efforts to cross functionally develop business cases when necessary to further development efforts to achieve brand standards.
• Understand the communication needs of enterprise business clients and design solutions to meet those complex business needs.
• Conduct face-to-face consultative needs analysis interviews with prospective customers.
• Prepare and present professional sales proposals and presentations that align with client business goals and objectives.
• Self-generates leads through industry networking, trade shows, prospecting, and working defined named account lists.
• Maintain all sales databases necessary to report sales activity and customer information.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Work in conjunction with other business services support groups, including sales engineering, sales support, and marketing personnel.
• Attend all sales meetings and training sessions as required by management.
• May perform other duties as assigned.

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English.
• Demonstrated success as a top sales performer, consistently exceeding revenue quota.
• Proven business-to-business sales experience with C level decision makers.
• Demonstrated working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks.
• Highly effective presentation, closing, and negotiation skills.
• Ability to work in a team environment.
• Ability to travel up to 50% of the time.
• Valid and active State drivers license and safe driving record.

Required Education

Bachelor's Degree from a four-year College or university, or equivalent training, education and experience.

Required Related Work Experience and Number of Years

Technology experience - 8+

Preferred Skills/Abilities and Knowledge

• Ability to communicate effectively with C-levels/executives.

#LI-KN1

SSA300

2025-58617

2025

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications is known in the United States by our Spectrum brands, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, youre joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.

Who You Are Matters Here. Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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