Customer Service Representative - Full-Time Job at XPO Logistics, Manchester, NH

ZXpZdDRDOGJaYzBsNEVWN3dNKzNDdGZVV0E9PQ==
  • XPO Logistics
  • Manchester, NH

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $24.46
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Full time, Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Saint Luke's Hospital of Kansas City

Medical Observation Nursing Assistant, PT Nights Job at Saint Luke's Hospital of Kansas City

 ...the rewarding opportunity to make an impact on our patient's hospital stay by providing individualized care to our patients in a positive...  ..., and possesses a strong attention to detail. No healthcare experience required. Benefits: Health, Vision and Dental Leave... 

Vosges Haut-Chocolat

Creative Director Job at Vosges Haut-Chocolat

 ...Job Title: Creative Director Location: 2950 N Oakley Ave, Chicago IL, 60618 Reports To: Chief Marketing Officer / CEO Job Type: Full-Time / Hybrid About Us: Vosges Haut-Chocolat is a luxury chocolate company dedicated to crafting extraordinary chocolate... 

Riva Scientific LLC

Release Manager Job at Riva Scientific LLC

 ...Job Description Job Description Job Title: Release Manager Location: Bay Area, CA or Hillsboro, OR or Rocklin, CA About the Role We are seeking a highly organized and proactive Release Manager to lead and oversee the planning, scheduling, and coordination... 

Sentry Insurance

Associate Desk Adjuster Job at Sentry Insurance

 ...seeking motivated individuals to join our team in an entry-level role focused on property and casualty claims. In this role, youll play a key part in...  ...model. What You'll Do As a n Associate Desk Adjuster, you will : ~ Attends a new employee training... 

EnerSys Delaware Inc.

1st Shift Production Supervisor Job at EnerSys Delaware Inc.

 ...power/full solution for stored DC power products. Job Purpose Supervises all personnel in Formation and Finishing during the 1st Shift. Supervises team in the production of industrial battery manufacturing to meet company goals and expectations. Essential Duties...