Job Description

Job Description

Project Coordinator II

Sales Operations

Remote - Eastern/Central Time Zones Required

About Our Client

Our client is a leading technology company in the email marketing and automation industry, serving millions of businesses worldwide. With nearly two decades of experience, they provide comprehensive marketing platform solutions that help small and medium-sized businesses grow through email marketing, automation, and analytics tools. The company operates globally with a strong focus on empowering entrepreneurs and small businesses to succeed in the digital marketplace. They are known for their innovative approach to marketing technology and commitment to creating inclusive, supportive work environments where contractors are treated as valued team members.

Job Description

The Project Coordinator II will play a crucial role in managing key aspects of our client's Services Partner program, ensuring seamless delivery of migration services for new customers. This position is instrumental in maintaining momentum on critical projects, streamlining workflows, and boosting operational efficiency across established programs including Premium Migration Services, Marketing Development Fund, Partner Toolkit management, and Deal Registration processes.

The successful candidate will act as a vital liaison between internal teams, external service partners, and program stakeholders, managing both strategic initiatives and day-to-day operational tasks. This role offers the opportunity to shape processes, drive efficiency improvements, and contribute to the continued success of a dynamic partner ecosystem. You'll work closely with the Sales Operations team to ensure high standards of service delivery while building sustainable, scalable processes for future growth.

The ideal candidate is passionate about project coordination, process optimization, and partner relationship management, with a strong desire to work in a fast-paced technology environment where attention to detail and proactive problem-solving are essential for success.

Duties and Responsibilities

• Drive and support key partner initiatives including Premium Migration Services, Marketing Development, and Deal Registration programs
• Manage selection and recruitment of marketing and freelance service partners with migration expertise
• Develop and execute comprehensive training materials and onboarding processes for new partners
• Streamline team workflows and partner processes to increase operational efficiency
• Oversee and optimize partner workflows during customer migration processes
• Facilitate regular communications and updates with partners, addressing concerns and providing essential information
• Serve as cross-functional liaison between internal teams to ensure coordination and inclusion in program decisions
• Manage accurate and timely partner payment processing upon successful completion of migrations
• Document processes and contribute to projects that support future team success
• Maintain high standards of work quality and build upon established operational benchmarks
• Coordinate critical projects and ensure seamless delivery of services to new customers
• Update and maintain records in CRM systems and internal management platforms
• Support established partner programs to ensure continued success and smooth operation

Required Experience/Skills

• 3-5 years of previous experience in partner operations, project management, or related fields
• Demonstrated ability to manage and drive key initiatives in a fast-paced environment
• Strong experience with CRM systems, particularly Salesforce
• Advanced proficiency in Google Workspace (Sheets, Docs) or Microsoft Office Suite
• Proven track record of streamlining workflows and enhancing operational efficiency
• Excellent organizational and multitasking abilities with strong attention to detail
• Outstanding written and verbal communication skills for effective cross-functional collaboration
• Demonstrated ability to execute tasks efficiently with minimal supervision
• Strong commitment to achieving team goals and continuous process improvement
• Experience managing partner relationships and stakeholder communications
• Proactive mindset with strong work ethic and results-driven approach

Nice-to-Haves

• Experience in the email marketing, SaaS, or technology industry
• Background in partner ecosystem management or SaaS migration projects
• Familiarity with payment processing and vendor management systems
• Experience working with remote teams and managing virtual partnerships
• Knowledge of marketing automation platforms and customer migration processes
• Previous experience in a fast-growing technology company environment
• Project management certification (PMP, Scrum, etc.)
• Experience with training development and partner education programs

Education

Bachelor's degree preferred, but equivalent work experience will be considered.

Pay & Benefits Summary

• Competitive hourly contract rate commensurate with experience
• Opportunity to work with a major technology company
• Fully remote work environment with flexible scheduling within required time zones
• Inclusive team culture where contractors are treated as valued team members
• Access to coaching and professional development support
• Potential for contract extension up to 18 months based on performance
• Opportunity to contribute to process improvement and strategic initiatives

Call-to-Action

Ready to make an impact in a dynamic technology environment? Apply today to join our client's innovative Sales Operations team as a Project Coordinator II!

Partner Operations | Project Coordinator | Salesforce | Remote Work | Partner Management | Process Improvement | Migration Services | SaaS

Job Tags

Similar Jobs