Job Summary Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on‑site support (“smart hands”) for remote engineering teams. Responsibilities Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment. Installing new hardware, replacing faulty components (e.g., interface cards or disk drives), and assisting with initial device configurations under remote guidance. Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization. Perform basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on‑site. Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking. Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on‑site access. Qualifications Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely. Ability to diagnose and resolve technical issues as they arise. Clear, concise communication skills to relay information to remote teams and clients. Ability to follow detailed instructions, safety guidelines, and change‑control processes. Ability to lift and move equipment and work in a physical data center environment. Self‑motivated, positive, and professional. Promote the company culture and mission to all employees, vendors, clients, and business partners. Proven problem‑solving, critical‑thinking, and effective reading and writing skills. Ability to travel within branch and/or regional territory as needed. Education & Certifications High School diploma or GED equivalency. One year of experience working in a data center as an operations or smart hands technician. Willingness to learn and follow instructions in active (live) data center environments. Basic understanding of fiber types and cable color codes (plus). Proficiency with Microsoft Office (Word, Excel, MS Project). CCNA, CompTIA A+, CompTIA Network+, or other networking certifications preferred. Meet company minimum driving standards. Compensation Min: USD $25.00/hour Max: USD $30.00/hour Experience 0–2 years Licenses None required Education High School Equal Employment Opportunity IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans encouraged to apply. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. Disability Accommodation IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance. E-Verify E-Verify Information Languages English / Spanish Right to Work English, Spanish #J-18808-Ljbffr Bayonet Plumbing, Heating & Air Conditioning
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