Job Description

Job Summary Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on‑site support ("smart hands") for remote engineering teams. Job Duties and Responsibilities Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment. Installing new hardware, replacing faulty components (such as interface cards or disk drives), and assisting with initial device configurations under remote guidance. Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization. Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on‑site. Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes. Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on‑site access. Qualifications Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely. Ability to diagnose and resolve technical issues as they arise. Clear and concise communication skills to relay information to remote teams and clients. Following detailed instructions, safety guidelines, and change control processes. Ability to lift and move equipment and work in a physical data center environment. Self‑motivated, positive in approach, and professional; must promote the Company culture and mission to all employees, vendors, clients, and business partners. Proven problem‑solving and critical‑thinking skills; ability to read and write effectively. Ability to travel within branch territory and/or regional territory as needed. Must have at least a high school diploma or GED equivalency. One year of experience working in a data center as an operations or smart hands technician. Willingness to learn and follow instructions in active (live) data center environments. Basic understanding of fiber types and cable color codes is a plus. Proficiency with Microsoft Office (Word, Excel, and MS Project). Preferred certifications: CCNA, CompTIA A+, CompTIA Network+, or other networking certifications. Must meet Company minimum driving standards. Minimum Years of Experience 0–2 years Company Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC and, as of the end of its 2024 fiscal year, produced over $2.8+ billion in revenue and employed over 9,485 employees at more than 131 domestic locations across the United States. EEO Statement IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. #J-18808-Ljbffr IES Communications

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