Virtual Office Assistant job at Career Karma Charlotte, NC, US

Job Description

Virtual Office Assistant

* Color Collection from customer
Assistant will take care of the back and forth with the customer about color selection, helping
them with the process and making sure color is chosen before the start of the project. Prepare customer for painting process through emails in Customer Relationship Software(Client Tether).

* Payment Collection.
Act on getting that payment as fast as possible and record it
in CRM.

* Review Collection.
Reviews are key, nowadays, most customers rely on public reviews to make their final decision
on hiring services. It Is important to have our customers leave feedback on their experience,
that makes our service better and encourage potential buyers to go with our services and not
our competitor’s. Ensure communication results in 5 – Five Star Reviews Every Month

* Manage Scheduling Software
Record All Color Information and Important Project Details in the Scheduling Software to ensure accuracy in all painting projects.

```Qualifications```
- Computer literacy with proficiency in Microsoft Office Suite (Word, Excel)
- Strong customer service skills with the ability to communicate effectively and professionally
- Excellent project coordination skills with the ability to prioritize tasks and meet deadlines
- Accurate data entry skills with attention to detail
- Bi-Lingual is a plus
- Knowledge of proper phone etiquette

This position requires a reliable individual who can multitask effectively in a fast-paced office environment. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work independently as well as part of a team. If you are a motivated individual with excellent communication skills and a passion for providing exceptional administrative support, we encourage you to apply.

Please note that only qualified candidates will be contacted for an interview.

Job Type: Part-time

Expected hours: 15 – 20 per week

Schedule:

4 hour shift
Monday to Friday
No nights
Weekends as needed
Work Location: Remote

Job Tags

Part time, Shift work, Night shift, Weekend work, Monday to Friday,

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