Duties and Responsibilities
Provide ongoing mentoring, coaching, and training to all leads and direct care staff
Complete debriefing on all incident reports
Coach staff on appropriate ways to write Incident Reports (IR)
In-Servicing Plans
Lead weekly Lead Trainings and monthly Staff Trainings
Create annual performance appraisals for every staff member
Oversee the daily duties and responsibilities of all staff in the home
Oversee the use of proper CPI physical management skills
Flexibility and commitment to work the hours and times required to perform the responsibilities of the job, including evenings and weekends as may be necessary
Maintain a positive relationship with management and staff
Maintain and advocate for all Flatrock residents’ rights
Maintain inventory of activity supplies
Act as a Community Liaison
Create and oversee schedule on daily basis that is appropriate to needs of residents
Promote home and community interaction
Documentation
Monitor and train daily documentation including but not limited to:
Shift notes, lead staff checklist, radio logs
All IRs that happen in the home. It is the floor manager’s responsibility to ensure follow up has happened for each IR including debriefing
Written coaching documentation
Communication
Communicate with clinical team regarding resident’s progress, plans, and concerns
Maintain a positive, open relationship with all management
Utilize all communication tools including Microsoft Teams, text and phone, email, and Flatrock Information Network (FIN)
Educate, train, and advocate for all Flatrock Inc. residents’ rights
Communicate with guardians, case managers, and others who share responsibility for our residents
Responsible for ensuring Flatrock Inc. residents arrive to their medical appointments on time
Qualifications
High School Diploma or GED
1+ years of care home experience (recommended)
1+ years of leadership experience (recommended)
Present or current experience with behavioral health issues
This job description indicates the general nature of the work and essential functions expected to be performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The job description will be reviewed periodically as duties and responsibilities change with business necessity.
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