Overview The Bookkeeper has a strong background in Accounts Payable (AP) and Accounts Receivable (AR) processes. The Bookkeeper is responsible for supporting the Property Manager on site with any delegated administrative, financial, or operational tasks, focusing on financials. The Bookkeeper also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Review and verify invoices and statements to ensure proper documentation and approval before processing vendor payments. Process and issue accounts payable checks to vendors accurately and on time. Assist the Property Manager in distributing monthly financial reports to the board of directors. Generate and mail overpayment letters and delinquent account statements to residents. Provide residents with account status updates related to maintenance fees and resolve payment inquiries. Maintain organized filing of paid bills and other financial records. Answer phone calls professionally and take messages as needed. Manage and oversee the petty cash fund for the association, ensuring accurate tracking and usage. Upload payment files into accounting software (e.g., Repay) for processing and timely completion. Perform additional bookkeeping or administrative tasks as needed to support the property management team. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma required. Associate degree with a concentration in business and/or accounting preferred. Minimum of 2+ years related accounting or bookkeeping experience preferred. General knowledge of accounting principles and understanding of the general ledger accounts is preferred. Skills and Abilities Attention to detail and accurate data entry skillset is a must. Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. Fluent in theEnglish language is required. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift up to 5 lbs.; work in a sitting position for long periods of time, may fluctuate. reach with hands and arms, communicate, receive, and exchange ideas and information. easily navigate the building as required to meet the job functions; complete all required forms. Ability to work extended hours and weekends on an as-needed basis. Manual dexterity to input data into the computer.
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