Job Description

Job Description

Job Summary:

The Project Manager position requires management and implementation of specific customer accounts and/or programs. Maintain high customer satisfaction levels through customer interaction and constant drive for timely and accurate program status. Increases throughput and maximizes on-time delivery. Responsible for driving the operational execution of programs, cost, changes, processes, and shipment.

Duties/Responsibilities:

• Work proactively to anticipate and resolve project issues (internal and external) and escalate when appropriate
• Schedule regular team and customer meetings to review the product introduction requests and to ensure complete and accurate product release information for new products.
• Cross functional interaction with customer service, engineering and manufacturing to achieve customer satisfaction
• Maintain/complete regular reports to customers and management.
• Actively work towards process, system, and quality improvement.
• Attend internal and external meetings with global teams around the clock.
• Other duties upon request.

Required Skills/Abilities:

• Operations and/or customer interface experience preferred.
• A good understanding of MRP enterprise systems preferred
• Good communication skills at all levels; written, oral & presentation skills required.
• Ability to speak a second language preferred.
• Experience working with other cultures preferred.
• Ability to assess and resolve situational problems in a timely manner
• Ability to manage multiple issues at one time in professional way
• Excellent organizational skills and attention to detail and accuracy
• Travel as required
• Proficient with Word, Excel and PowerPoint

Education and Experience

• 1-3 years of related business experience
• Bachelors Degree in a technical/business field
• Masters degree in Business a plus but not required

Physical Requirements:

• Ability to lift up to 30 pounds.
• Able to stand, stoop and bend.
• Able to sit at desk and use/view computer for prolonged periods time, up to 8 hours daily

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